27 February 2015

Consumers Energy is warning customers about a scam that includes a high-pressure demand for quick utility payments over the phone using a prepaid credit card.

Consumers Energy never demands payment using only a pre-paid credit card, and the energy provider is telling its customers to never pay over the phone using a Green Dot card or other pre-paid credit card. In addition, customers should never give personal information or money over the phone to anyone they do not know. 

Business or residential customers who believe they may have been victims of this scam or who have related concerns should call Consumers Energy at 1-800-477-5050.

Learn more at www.ConsumersEnergy.com/waystopay. 

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